Easy Printer Setup

Power on your printer to get started.

Next, select Printer Setup to follow an easy, step-by-step guide for setting up, customising, and registering your device.

Step 1: Unbox and Prepare Your Printer

• Carefully remove the printer and all accessories from the box.
• Remove all protective materials and tapes.
• Place the printer on a flat, stable surface near your computer or Wi-Fi router.
• Plug in the printer and power it on.
• Wait until the printer completes its initial startup and alignment.

Step 2: Download the Latest Software

• Visit the official support page or use the Installation CD (if provided).
• Download the latest printer driver and setup utility compatible with your operating system (Windows, macOS, etc.).
• Save the file to your desktop or downloads folder for easy access.

Step 3: Connect Your Printer

Option A – USB Connection:

• Plug the printer directly into your computer using a USB cable.
• Wait for the system to detect the printer automatically.

Option B – Wireless Connection:

• On the printer’s control panel, open Wi-Fi Setup or Network Settings.
• Choose your Wi-Fi network and enter the password.
• Confirm the connection on-screen or via printer light indicators.

Step 4: Install the Printer Drivers

• Run the downloaded setup file and follow on-screen instructions.
• Choose your preferred connection type (USB or Wireless).
• Wait for the software to detect and configure your printer.
• Complete the setup and restart your computer if prompted.

Step 5: Print a Test Page

• After setup, open your printer settings and select Print Test Page.
• Confirm that the printer produces a clean, aligned page without errors.

Step 6: Set Default Preferences

• Open Printers & Scanners from your computer settings.
• Set your new printer as the default.
• Adjust preferences like paper size, print quality, and orientation.

1. Reconnect and Restart Devices

• Disconnect the USB cable or Wi-Fi connection.
• Restart both your printer and computer.
• Reconnect and rerun the installation software.

2. Check USB Ports & Cables

• Try a different USB port or use a verified working cable.
• Avoid using USB hubs or splitters.
• If still not detected, test the cable with another device.

3. Power Reset the Printer

• Turn off the printer and unplug it from the wall outlet.
• Wait 60 seconds, then reconnect directly to a wall socket.
• Turn it back on and attempt setup again.

4. Uninstall Old or Conflicting Drivers

• Go to Control Panel → Programs → Uninstall a Program.
• Remove any previous printer software.
• Restart your computer before reinstalling.

5. Clear Temporary Files

• Search and open Disk Cleanup on your PC.
• Select drive C: and remove temporary setup files.

6. Clean Boot Mode (Windows Only)

• Press Win + R, type msconfig, and hit Enter.
• Select Selective Startup → Uncheck Load startup items.
• Under Services, check Hide all Microsoft services → Disable all.
• Restart your PC and retry setup.

7. Use Device Manager to Update Drivers

• Search Device Manager → Expand Printers or USB Controllers.
• Right-click your printer → Update Driver → Search automatically.